Privacy policy
Last updated September 18, 2026
This policy explains what personal information North India Company collects through this website and by email, and how we use it. The website is operated by [Legal entity name], [Registered business address] ("we", "us").
What we collect
When you browse. This website has no accounts, checkout or newsletter sign-up. Like most websites, our hosting provider automatically records technical information such as your IP address, browser type and the pages requested, in server logs used to keep the site secure and working.
Your country setting. When you choose United States or Canada, that choice is saved in your own browser's local storage so the site remembers it. It is not sent to us.
When you email us. Our contact and trade forms don't send anything to us directly; they open your own email app with your message filled in. If you send it, we receive your email address and whatever you include, such as your name, company, order number or delivery location.
When you buy through a retailer. Amazon, Walmart and Best Buy handle checkout and payment under their own privacy policies. If we fulfill your order as a marketplace seller, the retailer shares the name, address and order details we need to deliver it. We never receive your payment card details.
Third-party services
This site loads fonts from Google Fonts, which means your browser connects to Google's servers and Google receives your IP address. Links to retailers take you to their sites, which have their own privacy policies. We don't use advertising cookies or analytics on this site at present; if that changes, we will update this policy and ask for consent where the law requires it.
How we use information
We use information only to reply to your messages, provide trade quotations, deliver orders we fulfill, handle returns and complaints, keep the website secure, and meet our legal obligations.
Sharing
We don't sell your personal information, and we don't share it for cross-context behavioral advertising. We share it only with service providers who help us run our business (such as email and hosting providers and delivery carriers), with retailers where needed to complete your order, or where required by law.
How long we keep it
We keep emails and order information for as long as we need them to deal with your request and for our legal and accounting records, then delete them.
Your rights
Depending on where you live, including California and other U.S. states, and Canada under PIPEDA and provincial law, you may have the right to know what personal information we hold about you, to get a copy, to correct it, to delete it, and to withdraw consent. We won't treat you differently for using these rights. To make a request, email support@northindiacompany.com. We may need to verify your identity before responding.
Children
This website is not directed to children under 13, and we don't knowingly collect their personal information.
Security
We use reasonable measures to protect the information we hold. No method of transmission or storage is completely secure.
International transfers
We and our service providers may process information outside your country, including in India and the United States. Where we do, we take steps to protect it as this policy describes.
Changes and contact
We'll post any changes to this policy on this page with a new date. Questions or complaints: support@northindiacompany.com.